Unplanned TIBCO Outage – 23/03/2018

RMDS are aware of an on-going issue which has impacted the delivery of market messages to / from TIBCO.

Hourly updates will be posted below.

This will be the central repository for information and updates related to this unplanned outage.

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Update Time Update Detail
23/03/2018

20:00

ESBN and NIE Networks have requested ReMCoDS to issue the following note:

Update to confirm that the TIBCO / Market Message issue has now been resolved.  Suppliers are on-line and are communicating with the TIBCO HUB.

All market messages presented to the TIBCO HUB have been consumed and there is currently no backlog of messages to be processed.

Please note that we strongly recommend that all Market Suppliers check their 602 market messages on Monday to verify their message counts.

23/03/2018

14:00

ESBN and NIE Networks have requested ReMCoDS to issue the following note:

Update to confirm that our technical engineers are continuing with remedial work to resolve the TIBCO / Market Message issue and restore service.

A further update on progress will be issued within the hour.

23/03/2018

13:00

ESBN and NIE Networks have requested ReMCoDS to issue the following note:

Update to confirm that our technical engineers are continuing with remedial work to resolve the TIBCO / Market Message issue and restore service.

A further update on progress will be issued within the hour.

23/03/2018

12:00

ESBN and NIE Networks have requested ReMCoDS to issue the following note:

Update to confirm that our technical engineers are continuing with remedial work to resolve the TIBCO / Market Message issue and restore service.

A further update on progress will be issued within the hour.

23/03/2018

11:00

ESBN and NIE Networks have requested ReMCoDS to issue the following note:

Update to confirm that our technical engineers are continuing with remedial work to resolve the TIBCO / Market Message issue and restore service.

A further update on progress will be issued within the hour.

23/03/2018

10:00

ESBN and NIE Networks have requested ReMCoDS to issue the following note:

Update to confirm that the root cause of the issue with the TIBCO / Market Message system has been identified.

Our technical engineers are currently carrying out remedial work to fix the issue so service can be resumed.

A further update on progress will be issued within the hour.

23/03/2018

09:00

ESBN and NIE Networks have requested ReMCoDS to issue the following note:

We are aware of a TIBCO / Market Message issue which has impacted the delivery to / from Market Suppliers overnight.

ATOS technical engineers are currently investigating the issue and will provide a further update within the hour.