Unplanned TIBCO Outage – 17/11/2017

RMDS are aware of an on-going issue which has impacted the delivery of market messages to / from TIBCO.

Hourly updates will be posted below.

This will be the central repository for information and updates related to this unplanned outage.

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Update Time Update Detail
18/11/2017

13:00

The issue impacting the market messaging solution has been resolved following remedial action taken on Friday evening / Saturday morning.

All Market Suppliers are back on-line and are communicating with the TIBCO HUB with the exception of one Supplier, which was off-line before the issue occurred.

All market messages presented to the TIBCO HUB have been consumed and there is currently no backlog of messages to be processed.

Please note that we strongly recommend that all Market Suppliers check their 602 market messages produced over the weekend to verify their message counts.

17/11/2017

21:00

The issue with the market messaging solution which is affecting the delivery of market messages in both directions is still ongoing.

Technical investigations are continuing. A further update will be issued in due course.

17/11/2017

19:30

The issue with the market messaging solution which is affecting the delivery of market messages in both directions is still ongoing.

Technical investigations are continuing. A further update will be issued in due course.

17/11/2017

17:30

The issue with the market messaging solution which is affecting the delivery of market messages in both directions is still on-going.

Technical investigations are continuing. A further update will issue in due course.

17/11/2017

16:30

Market operators (NIE Networks and ESB Networks) have requested ReMCoDS to issue the following notification to market participants:

There is currently an issue with the market messaging solution which is affecting the delivery of market messages in both directions.

Technical investigations are in progress. A further update will issue in due course.