The RMDS Quality Policy is as follows:

The Retail Market Design Service provides an impartial, friendly and expert service and support to all market participants, active or prospective, in the co-ordinated electricity retail markets design and its operation. We are committed to carry out our role to the highest standards of quality and professionalism.

We will play our part in ‘making the market work‘.

RMDS Quality Manual – Version 9.0 – Status: Approved

Approved By: Lindsay Sharpe – Approval Date: 14/02/2022

Retail Market Design Services Quality Manual – Version 9.0

View our Quality Certification here.