A new Working Practice has been created to set out the steps which a Supplier must complete in circumstances where supplier initiated transfer of MPRNs from one Supplier ID to another is proposed. The Working Practice sets out a four…
Read MoreThe customers’ right to the cooling off period is detailed in Directive 2011/83/EU, which was transposed into Irish legislations through the Statutory Instrument S.I. No. 484 of 2013. It provides, inter alia, for the right of a customer to change…
Read MoreFollowing the briefing on a P1 SAFETY incident, it was identified that market documentation needed to be updated to reflect the as-is process that is currently in place to cater for meter and/or service removal as part of a de-energisation….
Read MoreCER’s Retail Market team asked ESB Networks in January 2015 to assess the impact of the ISEM on the Retail Market in Ireland. Whilst the SEM is to undergo a radical transformation arising from changes to European legislation designed to…
Read MoreIn June 2011 the Commission published a proposed Decision, CER/11/106 – Customer Bad Debt in Electricity & Gas Markets, on the issue of Customer Bad Debt. CER approved the implementation of a debt flagging facility into the Change of Supplier…
Read MoreThe Electricity Market has developed significantly since 2005. The development has lead to opportunities in both the wholesale and retail markets. Opportunities within the market have at times necessitated Participants to operate different models within the wholesale and retail markets….
Read MoreThe RoI Retail Market currently uses ARIS, a Business Process Modelling tool, to display the Market Design (Market Process Diagrams, Market Messages, Market Segments and Codes and other documents relevant to the Market Design). In 2013 further to discussions with…
Read MoreWhere an existing Supplier believes they are losing a site due to an erroneous transfer, the losing Supplier may object to the CoS using the 012 MM. Unless a cancellation is received within 10 working days the Market System withdraws…
Read MoreThe RoI Retail Market currently uses ARIS, a Business Process Modelling tool, to display the Market Design (Market Process Diagrams, Market Messages, Market Segments and Codes and other documents relevant to the Market Design). In 2013 further to discussions with…
Read MoreA small number of large Suppliers are sending in multiple COLE 016MM for single MPRNs. The evidence is that multiple 016MM come into the Central Market System from certain Suppliers, one 016 directly after the other. This has been causing…
Read MoreCurrently the COM_REG and DOM_REG files made available on the SFTS do not contain the Meter Multiplier or the Meter Category consistently across both of these files. The objective of this DR is that a supplier should be able to…
Read MoreESBN propose to use Secure File Transfer Service (SFTS) as a means of transferring the billing information normally sent through the post. The use of SFTS will result in the information being transferred to a designated supplier contact email and…
Read MoreThis Request provides a single gathering point for all ROI Design Documentation (Market Message Guides) changes that arose during the course of the Harmonisation Project but were not implemented at that time. Also items identified by ESBN and includes some…
Read MoreWith the increase in the volumes of Domestic customers changing Supplier, Market Participants are experiencing a rise in the number of issues around CoLEs. In situations where there are multiple CoLEs in a short period of time, difficulties arise in…
Read MoreWhen a new Supplier sends in a 010 Market Message for a Change of Supplier, there may be an outstanding Service Order, requested by the outgoing Supplier, which needs to be completed at the site. Consequently, in order that the…
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