2022 Outages

* Outage Type P = Planned U = Unplanned R= Release Events PO= Postponed

Outages in Red have not yet taken place. Outages in Black have completed.

Previous Years Outages – 2021 2020 2019 2018

*P/U From To Reason for Outage Backlog Handling/Comments MKT System
Affected
Systems Undergoing Outage
P

20/11/2022

09:00

20/11/2022

15:00

To facilitate security remediation fixes for RMP classified as maintenance tasks.  Also,  to allow security patching on Oracle DB for RMP RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

External facing DMZ upgrades, RMP Database upgrade and Middleware update to WebSphere.

P

20/11/2022

03:00

20/11/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server

P

19/11/2022

06:00

19/11/2022

20:00

To facilitate Network Upgrade in NIE Networks Primary Data Centre The systems listed above will not be available during the outage.  Any backlog of market messages will be processed once the work is complete

TIBCO Market Messaging

Multiple systems to facilitate network infrastructure upgrade.

P

13/11/2022

07:30

13/11/2022

14:30

To facilitate Essential Security Patching Market Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result

Retail Central Market System

SAP IS-U\SAP PO\SAP NGP 

P

14/10/2022

20:00

16/10/2022

22:00

To facilitate NIE Networks Disaster Recovery (DR) Test The systems listed above will not be available during the test event.  Any backlog of market messages will be processed when the test event is complete.

TIBCO Market Messaging

Multiple systems to facilitate NIE Networks Disaster Recovery (DR) Test.
P

16/10/2022

09:00

16/10/2022

18:00

To facilitate Essential Security Patching Market Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

SAP IS-U\SAP PO\SAP NGP     
P

16/10/2022

03:00

16/10/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server 
P

18/09/2022

07:00

18/09/2022

18:00

To facilitate Site Switch Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet and other webservices will be unavailable during the outage.

Retail Central Market System

SAP IS-U\SAP PO
P

18/09/2022

03:00

18/09/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server 
P

21/08/2022

03:00

21/08/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server 
P

09/08/2022

08:30

09/08/2022

10:30

To facilitate Essential Patching and Upgrades The RMP Extranet will be unavailable for 2 hours on the 9th August to facilitate upgrade work.

RMP Extranet

RMP Extranet
P

17/07/2022

08:00

17/07/2022

16:00

To facilitate Essential Security Patching Market Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

SAP IS-U\SAP PO      
P

17/07/2022

03:00

17/07/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server 
P

03/07/2022

12:00

03/07/2022

15:00

Update of Oracle Drives on SAP PO Market messages will queue in ESB Networks backend system and TIBCO system and will be processed on resumption of normal service.

SAP PO

SAP PO
P

19/06/2022

08:00

19/06/2022

22:00

Operating system patching (Linux) Market messages will queue in ESB Networks backend system and Supplier EMMA and will be processed on resumption of normal service.

TIBCO

TIBCO
P

19/06/2022

08:30

19/06/2022

16:30

To facilitate Site Switch Messages inbound to Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet shall be unavailable during the outage.

RMP Extranet

CLICK
P

19/06/2022

03:00

19/06/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server 
P

15/05/2022

10:00

15/05/2022

14:00

Configuring ‘availability zones’ for the API Gateway (API-M) in Azure to increase uptime and tolerance to local failures MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server
P

15/05/2022

07:00

15/05/2022

16:00

To facilitate Essential Security Patching Market Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

SAP IS-U\SAP PO\SAP NGP
P

15/05/2022

03:00

15/05/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server 
P

09/05/2022

08:00

09/05/2022

14:30

To facilitate changes to the Meter Data Management System required for the deployment of the new Smart Meter (RM107) Data flow between the Central Market System and the Meter Data Management System will queue and will be processed on resumption of normal service.

Retail Central Market System

Meter Data Management System
P

24/04/2022

08:00

24/04/2022

16:00

To facilitate Essential Security Patching Market Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

SAP IS-U\SAP PO
P

17/04/2022

03:00

17/04/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server
P

20/03/2022

03:00

20/03/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server
P

13/03/2022

10:00

13/03/2022

16:00

To facilitate middleware update to WebSphere 9 and Server OS upgrades classified as maintenance tasks RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

Internal IIS server upgrade to Windows 2016; External facing DMZ’s upgrade to Windows 2016;  DSW and RMP Database upgraded to Oracle 19c;  Middleware upgrade to WebSphere.
PO

20/02/2022

10:00

20/02/2022

11:30

Configuring ‘availability zones’ for the API Gateway (API-M) in Azure to increase uptime and tolerance to local failures MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server
P

20/02/2022

08:00

20/02/2022

16:00

To facilitate Essential Security Patching and other maintenance tasks Market Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

SAP IS-U\SAP PO\SAP NGP
P

20/02/2022

03:00

20/02/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server
P

24/01/2022

08:00

24/01/2022

15:00

To facilitate an essential upgrade and other maintenance tasks Data flow between the Central Market System and the Meter Data Management System (MDMS) will queue and will be processed on resumption of normal service.

Retail Central Market System

Meter Data Management System (MDMS)
P

20/01/2022

07:00

20/01/2022

08:00

To facilitate configuration change to the API Gateway (API-M) MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server
P

16/01/2022

07:00

16/01/2022

18:00

To facilitate Essential Security Patching and other maintenance tasks Market Messages inbound to ESB Networks will queue in the central HUB and be processed on resumption of normal service. The facility to book appointments via RMP Extranet shall be unavailable during the outage. Calls to the MPRN Enquiry Web Service will also be impacted as a result.

Retail Central Market System

SAP IS-U\SAP PO\SAP NGP
P

16/01/2022

03:00

16/01/2022

05:00

To facilitate Essential Security Patching MPRN Enquiry Web Service

Retail Central Market System

SAP Gateway Server