Customer Satisfaction Survey Results – RMDS 2018

We are pleased to publish the results of the 2017 Customer Satisfaction Survey. A presentation on the results will be made at the IGG Meeting of 27th June 2018 where the actions and improvements RMDS intend to make as a result of the Survey’s results and findings will be outlined.     Below is an analysis of the 2017 Survey results prepared by RMDS:-   2017 RMDS Survey Results and Actions    

RMDS is committed to delivering the highest quality of service possible to the Retail Market and we appreciate all feedback from Market Participants to enable us to succeed in that mission.