The Retail market participant Extranet contains a function called “Message Monitoring”. This enables Participants to identify
all messages per MPRN (only MPRNs registered to the MP searching) per functional area. The process/functional areas are
categorised as follows:
Change of Supplier Registrations
New Connections Registrations
De-registration
Customer Details
Meter Works
Data Processing
All messages [allows a view of all MM]
This change requests was raised to change the order of the message monitoring tab so that it is ordered by Date Received/Sent in
descending order, the newest messages on top and the oldest at the bottom. That is, the Bus Ref must not be considered as the
first level of sorting