2015 Outages

* Outage Type P = Planned U = Unplanned

Previous Years Outages –      2016               2015              2014

*P/U From To Reason for Outage Backlog Handling/Comments MKT System
Affected
Jurisdiction Affected Systems Undergoing Outage
P 21/11/2015 08:30 21/11/2015 16:30 CLICK OSS Application Site Switch Orders logged with appointments will queue in Workflow and will be dealt with immediately once Click is back online.Should the requested appointment slot be unavailable at that stage, a 137R market message (appointment rejection) will issue to the Supplier. RMP Extranet (Appointment Only)
ROI Electricity Market CLICK
P

15/11/2015 14:00

15/11/2015 18:00 Database Upgrade Messages Inbound to ESB Networks will queueExtranet will be unavailable.

Central Market System,

RMP Extranet (Full Outage)

ROI Electricity Market SAP
P THIS

03/10/2015 09:00

OUTAGE

03/10/2015 15:00

HAS BEEN CANCELLED

CLICK OSS Application Site Switch

Orders logged with appointments will queue in Workflow and will be dealt with immediately once Click is back online.Should the requested appointment slot be unavailable at that stage, a 137R market message (appointment rejection) will issue to the Supplier. RMP Extranet
ROI Electricity Market CLICK
P 26/09/2015 08:00 28/09/2015 20:00 NIE Disaster Recovery Pre Test As there are low volumes of market activity at the weekend, any impact will be negligible. During the outage Capita request that Suppliers do not issue market messages from their back-end billing systems. TIBCO Market Messaging System
NI &ROI Electricity Markets TIBCO
P 13/09/2015 08:00 13/09/2015 20:00 NIE Disaster Recovery Pre Test As there are low volumes of market activity at the weekend, any impact will be negligible. During the outage Capita request that Suppliers do not issue market messages from their back-end billing systems. TIBCO Market Messaging System
NI & ROI Electricity Markets TIBCO
U 25/08/2015
10:00
26/08/2015 14:26 Unplanned Incident Capita have confirmed that the backlog of market messages is now cleared. TIBCO will continue to be monitored closely. for detailed hourly updates click here. During the outage Capita request that Suppliers do not issue market messages from their back-end TIBCO Market Messaging System

For detailed hourly updates click here

NI & ROI Electricity Markets TIBCO
U 18/08/2015 18/08/2015 Unplanned Incident Backlog will be cleared once access to the systems has been restored.

RMP Extranet (Full Outage)

ROI Electricity Market RMP Extranet
P 19/07/2015 08:00 19/07/2015 12:00 Essential Maintenance Inbound messages to ISU (Networks) will queue in PI during outage.Extranet will be unavailable for this time

Central Market System/ RMP Extranet

(Messages Will Queue)

ROI Electricity Market SAP
U 18/06/2015 07:30 18/06/2015 10:20 Unplanned incident Backlog will be cleared once access to the systems has been restored. Access to/from TIBCO (NI/ROI). Access to / from Market Website (NI only) TIBCO Market Messaging System NI & ROI Electricity Markets TIBCO
U 16/06/2015 20:00 16/06/2015 20:30 Extranet Security Update The Extranet will not be available for the full duration of the outage.

RMP Extranet (Full Outage)

ROI Electricity Market RMP Extranet
P 30/05/2015 08:00 30/05/2015 12:00 Essential Maintenance / Housekeeping As there are low volumes of market activity at the weekend, any impact will be negligible. During the outage Capita request that Suppliers do not issue market messages from their back-end billing systems. TIBCO Market Messaging System NI & ROI Electricity Market TIBCO
P 28/04/2015 20:30 28/04/2015 23:30 Maintenance Outage on internal ESBN server Appointment booking process on the Extranet will be unavailable for the duration of the outage as will full operation.

RMP Extranet (Full Outage)

ROI Electricity Market Internal ESBN Server
P 19/04/2015 08:00 19/04/2015 16:00 Planned Site Switch Messages inbound to Networks will queue in the Central HUB

Central Market System/RMP Extranet.

(Messages Will Queue)

ROI Electricity Market CLICK
P 11/04/2015 09:00 11/04/2015 17:00 Planned Site Switch for CLICK Servers Appointments made during the outage will queue without confirmation. Once system operation resumes appointment immediately validated. It will either be accepted or rejected. Rejection will result in a 137R issuing. Appointments booking process tab only. Appointment booking confirmation / validation unavailable during outage. RMP Extranet (Appointment Only) ROI Electricity Market CLICK
U 26/03/2015 18:30 26/03/2015 19:30 Un-planned Re-Boot of Click Servers Appointment Booking Process unavailable during outage/ no backlog impact expected

RMP Extranet (Appointment Only)

ROI Electricity Market CLICK
P 24/03/2015 20:00 24/03/2015 23:00 Database Upgrades N/A

RMP Extranet (Full Outage)

ROI Electricity Market RMP Extranet
U 18/03/2015 07:00 18/03/2015 09:50 Database UpgradesThere was a scheduled patching of the external DMZ servers. This patching was done at 7am – after patching the servers are all rebooted.The server virtdmz040s did not reboot correctly after patching.All of the sites on www.esbextra.ie appeared to be unavailable externally including RMP Extranet.This issue was raised about 9.20am. When the issue was raised the server was restarted again and all the sites were back up after the restart.RMP Extranet apologise for any inconvenience caused to users . N/A RMP Extranet (Full Outage) ROI Electricity Market RMP Extranet
P 15/03/2015 08:00 15/03/2015 11:00 New Market Entrants As there are low volumes of market activity at the weekend, any impact will be negligible. During the outage Capita request that Suppliers do not issue market messages from their back-end billing systems. TIBCO Market Messaging System NI & ROI Electricity Market TIBCO
P 15/02/2015 08:45 15/02/2015 14:00 Site Switch (on PI) and maintenance on SAP ISU Minimal as site switch on Sunday. Messages will be queued in Tibco awaiting restoration of SAP PIDuring maintenance of SAP ISU Retail Market Extranet may be slow

Central Market System/RMP Extranet

(Messages Will Queue)

ROI Electricity Market SAP
P 18/01/2015 08:00 18/01/2015 14:00 Essential Maintenance / Housekeeping As there are low volumes of market activity at the weekend, any impact will be negligible. During the outage Capita request that Suppliers do not issue market messages from their back-end billing systems. TIBCO Market Messaging System NI & ROI Electricity Market TIBCO