In June 2011 the Commission published a proposed Decision, CER/11/106 – Customer Bad Debt in Electricity & Gas Markets, on the issue of Customer Bad Debt. CER approved the implementation of a debt flagging facility into the Change of Supplier processes for both domestic and small/medium businesses in the electricity and gas markets.
The CER further ruled on the key dates for implementation, as follows:
– Interim Debt Flagging solution for implementation by 1st Oct 2011
– Automated Debt Flagging solution for implementation by 1st Jan 2013 (Please note, this date cannot be achieved as there is no Jan 2013 Market Release.)