In ROI, the CustomerServiceDetailsCode is used in MMs 010, 013, 016, 017, 101, 105. It has 8 associated values, all but one will be used in both jurisdictions. This request is to have value 0008 “Dexterity Impaired” available for use in ROI. NIE currently has the full set of 8 codes including dexterity impaired.
The existing 7 codes for ROI are:
Visually Impaired – 0001
Speech Impaired – 0002
Hearing Impaired – 0003
Mobility Impaired – 0004
Language Difficulty – 0005
Elderly and FEA Transfer – 0006
Learning Difficulty – 0007
The new code to be added will be
Dexterity Impaired – 0008