DR 1036 – Use of Customer Number when searching MPRN website for First Domestic CoS

Currently in the domestic first CoS process in the interim solution, Suppliers obtain the legacy system customer number from the customer and use this 7 digit number to access the MPRN website in order to generate an MPRN. Problems have arisen for Suppliers, where the customer is a
new tenant at the site and therefore has no customer number, and where customers have provided the Supplier with customer numbers which are out of date. This Discussion Request will allow Suppliers to use the first 6 digits of the customer number ie the supply point number to access
the MPRN website.

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