DR 0039 – Clarify relationship between 013 and 114 messages on MPD 24 – Changes to Customer Details

A supplier may request multiple changes to customer details for the same MPRN on a single instance of message
013. It is possible that some changes may be confirmed immediately while others may require investigation by DSO
prior to confirmation. In such circumstances a supplier may receive multiple 114 confirmation messages in
responses to a single 013 request.
The MPD does not clearly reflect this at present and should be updated.

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